Browse the FAQ Before You Reach Out
Most account questions have a short, direct answer — and we've tried to put all of them here so you're not waiting on a chat agent for something routine. The FAQ is organized around the moments that matter: opening your account, picking a payment method, moving money out, and knowing whether your state is eligible. PayPal and Venmo are the two wallets
we hear about most, because they're already on most phones and the deposit path is familiar. Play+ prepaid cards come up a lot too, especially for people who prefer to keep their casino balance separate from their checking account. We've also addressed identity verification, since that step surprises some first-timers — it's a standard one-time check, not a recurring hurdle. Players in
Philadelphia sometimes ask whether access differs by city; it doesn't — eligibility is determined at the state level, not the city level, and depends on local law where you are. Check your state's status before opening an account.
- PayPal
- Venmo
- Play+ prepaid
- State law applies